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How OEM Partners Can Redefine Device Control, Security, and Performance With Entgra UEM

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Original Equipment Manufacturers (OEMs) vendors gain a versatile Mobile Device Management (MDM) product with Entgra UEM for long-term operational efficiency. As an OEM vendor, you can leverage Entgra UEM’s device onboarding, centralized device management, security, and integration features, among others.

In this blog, we explore how Entgra UEM transforms device onboarding and enhances the overall management experience for OEM vendors. We address key device management challenges OEMs encounter and demonstrate how our platform streamlines fleet operations, enhances device security, and increases device performance. Through practical case studies and a detailed look at Entgra UEM’s features, OEM vendors will discover how our solution improves operational efficiency, reduces manual efforts, and delivers long-term value.

Why OEM vendors trust Entgra UEM

These are some of the key Entgra UEM capabilities that OEM providers can leverage:

  • Centralized control and device management: We provide centralized management across diverse platforms and OS types, supported by enterprise-standard EMM technologies. Our built-in analytics and inventory reporting enable actionable insights for optimized operations.
  • Enhanced security and compliance: Entgra UEM safeguards devices with data leakage prevention and compliance with standards like GDPR and HIPAA. Location tracking enhances accountability and strengthens security across fleets.
  • Performance optimization: Automated OS updates and over-the-air app management keep devices updated. Our remote troubleshooting capabilities minimize downtime, while no-touch fixes enable fast resolutions.
  • Long-term value proposition: We help OEM vendors reduce IT mobility costs, retain customers through OEM-specific features, and scale as a trouble-free manner as possible to support future growth.

Supported device types

The development team continuously updates Entgra UEM to meet the evolving needs of modern OEM enterprises. Our platform provides comprehensive support across a wide range of devices, including:

  • Smartphones
  • Tablets
  • Laptops
  • Desktops
  • Kiosks
  • Rugged devices
  • Scanners
  • Industrial sensors
  • Edge computing modules
  • CCTV systems

With compatibility spanning Android, Windows, macOS, and iOS, we enable OEM vendors to manage their diverse device ecosystems efficiently. Entgra UEM offers flexibility and scalability to meet the unique requirements of organizations whether deployed as an on-premise solution or in the cloud.

Device onboarding made easy for OEMs

We believe that onboarding devices should be as simple and straightforward as managing them. Entgra UEM offers two streamlined onboarding methods for OEM vendors.

Method 1: Embedded agent for seamless enrollment

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How OEM Partners Can Redefine Device Control, Security, and Performance With Entgra UEM 5

This onboarding method integrates Entgra’s agent directly into the device firmware during the manufacturing process for automated enrollment. OEM vendors can retrieve the serial numbers of devices intended for enrollment into Entgra UEM. Next, OEM partner admins register them to the Entgra UEM device management console to prepare them for enrollment. Once the registered devices connect to the internet, the embedded agent automatically initiates the enrollment process without requiring manual intervention. Upon successful enrollment, the devices register with Entgra UEM, granting admins immediate control to enforce security policies, monitor the device status, and manage activities. This onboarding process ensures that devices are ready for management upon activation and works best for large-scale deployments.

Method 2: QR Code enrollment for seamless onboarding

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How OEM Partners Can Redefine Device Control, Security, and Performance With Entgra UEM 6

For new or factory-reset devices, Entgra UEM uses QR code enrollment for device enrollment. Once enrolled, admins can remotely push the OEMConfig app to devices through the platform. Entgra UEM’s integration facilitates easy management and configuration management, within the OEMConfig app and easy deployment to devices. Additionally, administrators gain the ability to enforce a wide range of policies and restrictions, ensuring comprehensive management of devices for stronger security and operational control.

Real-world impact: Use cases

Fleet management for Audio-Visual Navigation (AVN) units

A fleet management company needed to manage over 5,000 AVN units embedded in trucks efficiently. They faced challenges with bulk device onboarding, ensuring compliance with vehicle-specific configurations, maintaining up-to-date dealer information, and enforcing operational safety policies.

Entgra UEM has enabled the following: 

  • Fleet-wide bulk enrollment: Company admins enroll devices in bulk using CSV uploads of serial numbers and usernames.
  • Vehicle Identification Number (VIN) validation: A QR code-based system facilitates automatic validation of VINs through a web app, updating device properties and enabling access to OEM-specific apps.
  • Dealer list synchronization: PACCAR Assist app integration provides automatic updates of dealer lists from an S3 bucket whenever new versions are available.
  • Speed limit policy enforcement: Speed limitations enforced on devices apply corrective actions when limits are exceeded.

Following the deployment of the Entgra UEM-powered solution, the company has achieved: 

  • Consistent device registration through bulk enrollment which accelerated onboarding and reduced manual effort by the team. 
  • Automation of VIN validation for device-vehicle mapping for compliance.
  • Accurate dealer lists that do not rely on manual updates have led to improved operational efficiency.
  • Improved safety regulatory compliance and promotion of responsible driving through speed limit enforcement.
Merchant-facing payment terminals management deployed across multiple locations

A retail business managing a network of POS terminals in many locations faced challenges with device tracking, securing operational control, and ensuring devices remained updated without manual intervention.

The enterprise gains the following capabilities with Entgra UEM:

  • Location tracking via Wi-Fi SSID monitoring: Tracking of GPS-unsupported POS terminals by monitoring connected Wi-Fi networks.
  • Hard Lock Mode for operational control: Remote locking of devices with unlocking restricted to MDM control.
  • Automatic or scheduled OS update deployment: Automated OS updates either immediately or on a predetermined schedule to ensure timely updates.

The Entgra UEM-powered solution provides the following benefits:

  • Detailed oversight and oversight and efficient asset management across multiple locations with Wi-Fi based tracking.
  • Stronger device security by preventing unauthorized use or tampering via the Hard Lock Mode.
  • Up-to-date devices with high performance and less reliance on manual effort through automated OS updates.

Getting started with your UEM deployment

Explore how Entgra UEM can support your unique business needs by providing customized solutions for efficient device management. We invite you to sign up for a free trial to experience how our platform can streamline your processes and enhance operational control. Learn more about Entgra UEM and its capabilities here.

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Entgra UEM 6.2 release: Stronger endpoint security for Windows devices with Microsoft Store Integration, Windows Update Management, Browser Control, and More

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Entgra UEM 6.2

Entgra UEM 6.2, the latest version of our Unified Endpoint Management solution is out now.

How This Release Will Help You

Entgra UEM 6.2 is all about tackling key everyday Windows and Android device management problems.  Much of our focus is centered on boosting Windows device security to keep your systems safe and updated at all times – making your daily tasks easier to perform. Whether you’re managing Windows, Android, or both, we designed Entgra UEM 6.2  to ensure your endpoints are well-protected.

Key Highlights

Windows device management

  • Deploying and managing applications from the Microsoft Store directly

This integration helps keep all devices consistently updated and secure, reducing downtime and enhancing productivity. By streamlining the application deployment process, Entgra UEM enables you to maintain a well-organized and up-to-date corporate app store, boosting the overall efficiency of your enterprise device management.

  • Gaining comprehensive visibility and tracking over all available updates

Consider a scenario where your company has a large remote workforce spread across various locations. Your IT team faces the challenge of keeping all employees’ Windows devices up-to-date without disrupting their work. With Entgra UEM 6.2, you can monitor which updates are pending or installed across all remote devices, identifying any that may require immediate attention.

  • Ensuring browser security

Effective web browser management is crucial for ensuring security, productivity, and compliance in a corporate setting. Entgra UEM 6.2 now offers advanced management features specifically designed for Microsoft Edge.

Android device management

  • Restricting Wi-Fi access to trusted networks

Organizations with employees working from offices, remote locations, and public spaces face the challenge of ensuring that all devices connect only to secure and trusted Wi-Fi networks. Entgra UEM 6.2 addresses this problem by allowing the creation of allowlists and blocklists, ensuring that devices connect exclusively to trusted networks and avoid potentially insecure ones.

Learn More About These Updates

Microsoft Store integration for easier app deployment

One of the highlights of this release is the integration of Entgra UEM with the Microsoft Store, which significantly simplifies application deployment across your Windows devices. With this integration, you can seamlessly browse the Microsoft Store for applications directly from the Entgra App Publisher. 

For instance, if your team needs a new communication tool like Microsoft Teams, you can quickly browse the Microsoft Store, select it, and publish it through the Entgra App Publisher. The application is then added to your app list, synchronized with the Entgra App Publisher, and ready for deployment to all remote employees. Before deploying a new application, you can view its details, reviews, and ratings directly in the Microsoft Store with a single click. Additionally, by hovering over the application name in the Entgra App Publisher, you can see further details to quickly verify that the application meets your requirements. This integration ensures a smooth and efficient management of free applications using the Windows Package Manager.

Windows Update Management for applying continuous security updates

The “Windows Updates” feature in Entgra UEM 6.2 offers a comprehensive interface for a clear,  detailed view of the Windows updates available and installed on your managed devices using the WUA API. This new capability lets your IT team monitor and manage the update process, ensuring that all devices remain current with the latest patches and updates.

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Entgra UEM 6.2 release: Stronger endpoint security for Windows devices with Microsoft Store Integration, Windows Update Management, Browser Control, and More 11

Key benefits:

  • Detailed update information: The interface gives you a complete view of each update, including its status (e.g., pending, installed), type (e.g., security, feature), and a detailed description. This clarity helps you make better decisions about which updates to deploy.
  • Efficient monitoring: Easily track the status of updates across all your managed devices. This visibility helps you to identify devices needing attention or missing critical updates, ensuring timely compliance.
  • Streamlined management: This feature makes managing Windows updates simpler. You can see available updates in real-time and make sure they are applied promptly, reducing the risk of security issues and system problems.
  • Enhanced control: With detailed update information at your fingertips, your IT team can prioritize and schedule updates based on your enterprise needs. This minimizes disruptions and maintains smooth operations.

Improved compliance: Keeping all devices consistently updated with the latest patches and security fixes helps you meet compliance requirements and avoid potential regulatory issues.

Advanced Microsoft Edge management for flexible, secure browsing

Entgra UEM 6.2 introduces advanced browser management support, specifically for Microsoft Edge. This new feature facilitates implementing browser restrictions and configuring how Microsoft Edge runs within your enterprise, ensuring a consistent and secure browsing experience for all users.

With Entgra UEM, you can use the ADMX Edge policy feature to set up various Microsoft Edge settings on Windows devices. These policies can also be configured via the registry, giving you flexibility in how you manage browser settings.

Using this advanced browser management support, your IT team can:

  • Block access to specific categories of websites, such as social media, streaming services, and online shopping. Employees focus on work-related tasks during office hours.
  • Control the types of web content that can be displayed on browsers, such as blocking pop-ups and preventing automatic downloads.  Reduce interruptions during work and minimize the risk of installing malware or unwanted software.
  • Block access to known dangerous websites and prevent potentially harmful downloads. This extra layer of protection filters out threats and safeguards users from malicious content.
  • Manage browser extensions by allowing only those that your enterprise approves. Employees cannot install unauthorized or potentially harmful extensions, maintaining a secure and efficient browsing environment.
  • Set up Kiosk Mode to transform devices into dedicated kiosks that only enable access to specific applications or websites. This is ideal for public-facing terminals or devices used for particular purposes, ensuring that users cannot access unrelated content.
  • Control how passwords are managed by specifying settings for password saving and usage.  Ensure passwords are securely stored and prevent the browser from saving credentials inappropriately.
  • Improve browser performance by adjusting settings related to speed and resource usage.  The browser will run efficiently, even when handling demanding tasks or running multiple applications simultaneously.

Redesigned Entgra Windows Agent for certificate-based authentication

We have redesigned the Entgra Windows Agent to include enhanced features for managing security and digital certificates, specifically one-time password (OTP) and Simple Certificate Enrollment Protocol (SCEP) enrollment.

  • One-Time Password (OTP) support: Entgra Windows Agent now includes OTP functionality. You’ll benefit from an additional layer of security for user authentication. Each login attempt will require a time-sensitive, unique code, significantly reducing the risk of unauthorized access and boosting your overall system security.

Straightforward Certificate Enrollment Protocol (SCEP) enrollment: We’ve added support for SCEP to simplify your digital certificate management. SCEP automates the enrollment and renewal of certificates, resulting in less administrative overhead for you.

Wi-Fi Restriction Policy for securing networks

This new feature provides you with enhanced control over network access, ensuring that your devices stay connected only to trusted and secure Wi-Fi networks.

A Wi-Fi Allow List (whitelist) is a list of Wi-Fi networks that you explicitly approve for your devices to connect to. This means that only the networks you have included in this list are accessible to your devices. For example, if you have Wi-Fi networks at different locations, such as your office, home, and a trusted partner’s office, you can add these to the Allow List.  Your devices will automatically connect to these approved networks only, ensuring they always connect to safe and trusted connections. However, if a device tries to connect to a different network, such as a public Wi-Fi hotspot at a café, it won’t be able to connect unless that network is a part of the Allow List.

A Wi-Fi Block List (denylist) is a tool that lets you specify which Wi-Fi networks your devices are not allowed to connect to, effectively blocking access to these networks. This is especially useful for preventing connections to networks that might be risky or insecure. For example, you can use the Block List to restrict access to all public Wi-Fi networks that are outside of your control, thereby avoiding connections that could expose your data to potential threats. If there’s a public Wi-Fi network at a conference that you want to avoid, you can add this network to the Block List. As a result, your devices will automatically avoid connecting to this network, helping to safeguard your data from potential threats and maintain a secure network environment.

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Entgra UEM 6.2 release: Stronger endpoint security for Windows devices with Microsoft Store Integration, Windows Update Management, Browser Control, and More 12

Screen Usage Violation Policy for fostering a healthier approach to device use

The Screen Usage Violation Policy is an enhancement to the App Usage Configuration Policy. It gives you the ability to create and enforce rules over individual app usage duration by employees on their Android devices.  By setting limits to manage app screen time,  you can prevent excessive time spent on non-essential apps. 

Key benefits:

  • Boost productivity: By setting limits on non-work-related apps, such as social media or gaming, you help minimize distractions and ensure employees stay focused on their core responsibilities. Restricting access to social media platforms such as Facebook or Instagram for 30 minutes per day during work hours ensures that employees remain engaged with their work tasks.
  • Enforce company policies: The policy helps enforce enterprise guidelines regarding app usage. If your company has specific rules about acceptable app use, this feature ensures consistent application of these rules across all devices.
  • Improve time management: Encouraging employees to manage their screen time more effectively promotes a better balance between work and personal activities. Permitting personal app use only during designated breaks helps employees to manage their time better..
  • Promote healthier habits: Managing screen time fosters healthier technology use habits among employees. Limiting excessive usage of gaming apps during breaks can lead to reduced screen fatigue and a more balanced approach to technology, contributing to overall well-being.

Kiosk Mode enhancements for customizable notification panel access

When devices are set to kiosk mode, they are restricted to a single app or a set of specific functions. With the new option to enable or disable the notification panel, you can decide whether users can access notifications while in this restricted mode. This level of control enables you to fine-tune the user experience based on the device’s intended use. By disabling the notification panel, you ensure that users cannot access notifications that might distract or interfere with the primary function of the kiosk. This is particularly useful in public or high-security environments where maintaining focus is crucial.

Real-time app update tracking and visibility for granular insights

We have introduced the Application Subscription Details View for both Android and Windows devices. This is a dedicated interface that provides a comprehensive overview of application updates across your enterprise.

Key benefits:

  • Comprehensive overview: The dedicated interface lets you track the status of application installations and uninstallations in real time. You can view detailed breakdowns by devices, groups, roles, and users, ensuring a complete picture of how updates are being applied throughout your enterprise.
  • Enhanced visibility: Gain clearer insights into installation statuses with detailed reports that show the progress of updates. This feature provides percentage reports on installation and uninstallation progress, making it easier to monitor the status and ensure updates are consistently and successfully rolled out.
  • Thorough oversight: The detailed view helps streamline management by providing comprehensive data on the update process. This thorough oversight allows you to efficiently manage and troubleshoot any issues that may arise during the update process.

To experience these improvements firsthand, take advantage of our 14-day free trial. For detailed information about the new features and updates, please refer to our product documentation. If you would like a personalized demonstration of how Entgra UEM 6.2 can benefit your enterprise, contact us for a live demo.

Entgra UEM 6.2 release: Stronger endpoint security for Windows devices with Microsoft Store Integration, Windows Update Management, Browser Control, and More Read More »

Managing App Screen Time and Data Usage: A Closer Look at Entgra UEM’s App Usage Configuration Policy

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Device admins who do not use a centralized device management platform face daily challenges. They must manually configure each device – a time-consuming task that can lead to mistakes. Security becomes a major concern too. Without effective device management, enforcing security policies and keeping devices up-to-date is difficult, leaving them vulnerable to cyber threats.

But perhaps the biggest challenge of all is managing data usage. With smartphones and tablets being used for both personal and corporate tasks, excessive screen time and data usage can lead to lower productivity, slower device performance, security risks, and high data charges. A device device management solution helps address all these issues, making life easier for IT admins and ensuring smooth, secure, and cost-effective device management.

Entgra UEM offers a comprehensive suite of Mobile Device Management (MDM) capabilities to simplify administration and improve your mobile device management experience. In this blog, we’ll discuss how Entgra UEM’s App Usage Configuration policy effectively tackles the high screen time and data usage issue.

App Usage Configuration Policy

The App Usage Configuration Policy stands out as a versatile tool for managing screen time and data usage of individual applications on your Android devices. Use this policy to achieve optimal device performance and data security. 

So, what’s really exciting about this policy is that it lets you control how much data each app uses and even restrict their access when you’re on a metered network. Let’s explore how you can use this policy for each scenario in detail. 

Option 1: Network Usage Configuration Per App

You can set specific data usage limits and network restrictions for individual apps so that you have precise control over how much data each app can use and which networks they can access.

Here’s a breakdown of its key components:

  • Setting Data Usage Limits: Set data usage limits for individual apps, ensuring efficient data management and cost control. Simply specify the package name of the application and allocate a specific amount of data within a defined time period (e.g., monthly) for the selected app.
  • Network Restriction Options: Enforce data usage limits for mobile data, WiFi, or both, adapting to various network environments and usage scenarios. This flexibility ensures that data usage policies are applied consistently across different connectivity types, improving resource utilization.
  • Post Actions for Exceeded Limits: Take control when data limits are exceeded with customizable post actions. Enable notifications to alert users when their data limits are reached, promoting awareness and responsible data usage. You can also automatically hide apps to prevent further access until the next billing cycle.
  • Custom Billing Dates: If your organization follows specific billing cycles, you have the option to specify custom billing dates. This allows you to set the billing date for accurate tracking and enforcement of data usage limits aligned with your organization’s billing practices.
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Managing App Screen Time and Data Usage: A Closer Look at Entgra UEM's App Usage Configuration Policy 17

Option 2: Block Apps from using Metered Connection

This is the solution to use when your device is using a network with metered or limited data usage. It helps to conserve bandwidth and prevent unexpected data charges, especially in scenarios where data usage must be tightly controlled.

These are the key components:

  • Simple Configuration Options: You have the flexibility to specify the applications you want to block by providing their names and package names within the policy settings. This gives you precise control over which apps are restricted from using metered connections, ensuring efficient use of network resources.
  • Post Actions: Similar to the other option, you can choose to hide applications or send notifications when a specified app is blocked from using a metered connection. With the option to hide applications automatically, you can keep your environment secure by preventing unauthorized access to restricted apps. 
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Managing App Screen Time and Data Usage: A Closer Look at Entgra UEM's App Usage Configuration Policy 18

As you can see, our enhancements to the App Usage Configuration policy in Entgra UEM give you an easy, convenient way to manage app usage in your organization.  By setting data usage limits and network restrictions per app, you gain the power to fine-tune how applications consume data, ensuring peak device performance and cost efficiency. And with the ability to block apps from using metered connections, you can safeguard bandwidth and prevent those dreaded unexpected data charges—ideal for environments where every small saving matters.

Check out the exciting features of our latest version here. If you’re curious to learn more about Entgra UEM’s comprehensive endpoint management features, start your 14-day free trial today. 

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Entgra UEM 6.1’s Allow Input Methods Policy for Securing Android Devices

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Entgra UEM serves as your comprehensive solution for managing all aspects of Android devices in your workplace. Whether it’s setting up devices, implementing security protocols, or installing apps, Entgra UEM has got you covered. With features like encryption and remote device wiping, your data remains safe even if anyone misplaces a device. Furthermore, real-time monitoring ensures prompt detection and resolution of any issues. 

We have introduced the Allow Input Methods Policy in our latest product update – Entgra UEM 6.1. This new policy adds another layer of security to your Android devices. In this blog, we’ll explore how this feature works and how it helps you protect your Android devices.

Allow Input Methods Policy: How It Works

We introduced the Allow Input Methods policy with one goal in mind – to give admins far greater control of Android devices and ease device management. This policy provides you with granular control over the keyboard and input method options on all your Android devices. You can effectively mitigate the risks associated with data leaks and keylogging by determining which input methods you will permit, thus strengthening your organization’s overall device security. This policy enables you to create allow lists for approved input methods while blocking unauthorized ones.

Imagine the threat posed by unauthorized input methods, like third-party keyboards that might silently track keystrokes. You gain the ability to block such rogue input methods outright, ensuring that only approved ones are used with this policy. Thus, you directly safeguard your organization’s sensitive and confidential data and reduce occurrences of unauthorized access.

Input Method Options Explained

Entgra UEM 6.1 has three distinct input type options that you can choose from based on your requirements:

     

      1. Allow Any Input Method: You are free to use any keyboard or input method you prefer with this option. However, keep in mind that while this option gives you maximum flexibility, it can also raise potential security risks from unverified input methods.

      1. Allow Only System or Default Installed: Restrict input methods to trusted pre-installed or system-provided keyboards through this option. These keyboards, like those from the device vendor or Google, will be considered safe and therefore cannot be blocked. Add any enabled non-system input method service to the allowed list for complete control over permitted inputs.

      1. System Installed and User Installed: This option enables you to define a whitelist of permitted user-installed input method packages alongside system-installed keyboards. By specifying a list of package names for allowed input methods, you can closely manage which keyboards are permitted, effectively safeguarding against unauthorized inputs.

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    Entgra UEM 6.1's Allow Input Methods Policy for Securing Android Devices 23

    System Installed and User Installed Option Explained Further

    Here is a detailed explanation, with a video to give you more guidance, on how the System Installed and User Installed option works.

    https://youtu.be/NmWX2sKM6ts

       

        • Start by navigating to the policy section to locate “Allowed Inputs” in the available Android policy list. 

        • Select the “System Installed and User Installed” option from the drop down menu labeled “Allowed Type of Inputs.” 

        • Enter the list of package names for input methods that must be allowed, separating them with commas. For example, I’ve added Classic Keyboard (com.appstech.classic) and Entgra Remote Keyboard (io.entgra.iot.agent). 

        • After specifying the desired input methods, create the policy and apply it to your Android device.

      In the screenshot below, you can see the third option in action. We have allowed two packages – com.appstech.classic, io.entgra.iot.agent. Notice that the ‘Bagan Keyboard’ indicates “disabled by admin,” indicating that the policy is functioning as intended, permitting only system-installed keyboards and the two keyboards enforced via policy.

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      Manage on-screen keyboards

      We hope you now have a better understanding of using Entgra UEM 6.1’s Allow Input Methods policy. Explore the product and its capabilities for yourself by signing up for our 14-day free trial. To talk to the development team directly, send us an email to contact@entra.io. Tell us how we can help you.

      Entgra UEM 6.1’s Allow Input Methods Policy for Securing Android Devices Read More »

      Easier device enrollment with Windows Autopilot, real-time issue resolution, and policy support for better control of Android devices with Entgra UEM 6.1

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      Entgra UEM 6.1

      Entgra UEM 6.1, the successor to Entgra UEM 6.0, is now available for use.

      The latest version of our unified endpoint management (UEM) product has several benefits for Windows and Android device users. Windows device users will benefit from streamlined device setup through Autopilot enrollment and faster real-time technical support with remote screen share. This release also introduces new device operations to enhance management capabilities. Android device users can now enforce pre-approved input methods for better management of data usage. Entgra UEM 6.1 comes with UI enhancements that give you improved navigation and usability, while platform improvements include convenient tenant deletion. 

      This blog explores each of these new benefits by device type in detail and other platform improvements.

      For Windows Device Users

      Simpler Device Setup with Windows Autopilot Enrollment

      Use Windows Autopilot deployment for a straightforward, hassle-free device setup and configuration for your corporate Windows devices. This feature provides:

      • Zero Touch Deployment: Autopilot supports zero-touch deployment scenarios, where you can provision and configure devices remotely sans any physical interaction. This is especially useful for large-scale remote workforces.
      • One-time setup: Autopilot eliminates the need for repetitive manual deployment tasks, such as device activation, user account creation, and app deployment. This one-time setup streamlines the process and saves significant time for your administrators.
      • No OS imaging required: With Autopilot enrollment, you can effortlessly distribute applications, documents, and configurations to enrolled devices in bulk. This gives you a simplified deployment process by shortening the time-consuming OS imaging process.
      • Controlled Administrative Permissions: Autopilot helps enforce security policies by limiting the creation of local administrator accounts on devices. This ensures that only authorized personnel can control administrative permissions across your devices. 
      • Less TCO: By streamlining the deployment and management process, Autopilot can help reduce the Total Cost of Ownership (TCO) associated with managing Windows devices. This is often achieved by minimizing the time and resources required for manual setup and configuration, thus leading to cost savings in the long run.

       

      Interactive Real-Time Technical Support Facilitated by Remote Screen Share

      The new remote screen share support feature empowers your IT admins to promptly identify and resolve issues directly by viewing your users’ screens in real-time. 

      This feature has a significant impact on your troubleshooting process and improves the overall efficiency of your support operations. With instant visual inspection and diagnosis, your IT teams can expedite solutions, enabling employees to resume their tasks quickly and reduce instances of downtime.  There are further cost saving benefits for your business as your team does not have to make on-site visits for technical issue resolution unless absolutely necessary. 

      We have plans to develop our real-time technical support feature further in upcoming product releases. 

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      Easier device enrollment with Windows Autopilot, real-time issue resolution, and policy support for better control of Android devices with Entgra UEM 6.1 30

       

      Tailored Device Management Through Device Operation Enhancements

      This release expands on our existing suite of remote operations available for Windows device users. The additions are discussed further below.

      • Device Info: You can request detailed device information directly from enrolled Windows devices. This includes crucial data such as hardware specifications, system configurations, and more, enabling administrators to gain deeper insights into their device ecosystem to support management and decision-making.
      • Application List: Gain up-to-date information about your software landscape across your Windows devices with the “Application List” functionality. Triggering this operation allows you to download the Microsoft Application list from enrolled devices, providing visibility into installed applications and their versions. 
      • Security Info: With the “Security Info” feature, you can request comprehensive security information from enrolled Windows devices. This includes vital data regarding device security settings, defender details, encryption status, and more, empowering administrators to ensure compliance with security policies and proactively address any vulnerabilities.
      • Firewall Info: Gain deeper visibility into the network security posture of Windows devices with the “Firewall Info” functionality. By triggering this operation, administrators can request device firewall information from enrolled Windows devices. Use this data for better network security management, threat detection, and response capabilities.

       

      For Android Device Users

      Updated Data Security With Pre-Approved Input Methods

      Android device users can now regulate the use of keyboards and input methods, reducing the occurrences of data breaches and keylogging incidents.

      This feature presents you with various options to customize input methods so that you have the flexibility to adapt the policy based on your enterprise needs. You have the choice to either restrict input methods solely to trusted pre-installed or system-provided keyboards, ensuring a heightened level of security, or alternatively, define a specific list of user-installed packages deemed acceptable as input methods.

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      Easier device enrollment with Windows Autopilot, real-time issue resolution, and policy support for better control of Android devices with Entgra UEM 6.1 31

       

      This level of granularity empowers you to fine-tune your device management strategy, enhancing security while maintaining operational flexibility.

      Block Apps From Using Metered Connection With Improved App Usage Configuration

      The improved App Usage Configuration policy gives you the ability to restrict specific applications from accessing the internet when your device is connected to a network with metered or limited data usage, such as cellular data networks.

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      Easier device enrollment with Windows Autopilot, real-time issue resolution, and policy support for better control of Android devices with Entgra UEM 6.1 32

       

      Manage your data usage more effectively, avoid unexpected overage charges, and save financial resources with this feature. You can also ensure that essential apps or services take priority.

      Agent Compatibility for Android 14 and 13

      Entgra UEM 6.1 provides comprehensive compatibility with Android versions 14 and 13 for its agent. This ensures a smooth integration of diverse device fleets, offering enhanced management capabilities across a range of Android devices.

      Platform and UI Improvements For All Devices

      Faster Tenant Deletion

      Admins have an advanced feature to efficiently manage subtenants and their data, all accessible within a single console interface. Deleting tenants and clearing relevant data becomes less time-consuming because you do not have to switch between multiple consoles. Furthermore, admins can still maintain control over your multi-tenant environments.

      Revamped Windows Defender Page and Enhanced Search Functionality

      Continuing our mission to keep improving our product user interface and give administrators a smoother navigation experience, Entgra UEM 6.1 introduces features to this end.  You can now conveniently search for apps using package names within the application restriction policy, easing app management tasks. 
      Furthermore, enhancements to the Windows Defender single-device page provide a more intuitive user experience.

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      Easier device enrollment with Windows Autopilot, real-time issue resolution, and policy support for better control of Android devices with Entgra UEM 6.1 33

       

      Experiment with these features by signing up for your 14-day free trial today or reach out to us for a live demo. Our product documentation has more details to help you get started too.   Stay connected with us to learn about future product updates to Entgra UEM.

      Easier device enrollment with Windows Autopilot, real-time issue resolution, and policy support for better control of Android devices with Entgra UEM 6.1 Read More »

      Introducing Entgra UEM 6.0: A Hassle-Free Device Management Experience for Windows Users

      Leave a Comment / Device management, Endpoint security, News, Product capabilities, UEM / / / ,
      mobile device management solutions entgra-6.0 Banner 2.1 4
      mobile device management solutions entgra-6.0 Banner 2.1 2
      Entgra UEM 6.0

      Entgra UEM 6.0 is here and has been designed with Windows users in mind, ensuring a smooth bulk device enrollment experience through Windows Provisioning Packages (PPKG) and Microsoft Entra ID integration. You can now manage your Windows devices better with enhanced security settings and group policies using Windows Administrative Templates (ADMX). Connecting work emails, identifying your devices, and setting access conditions with Conditional Email Access (CEA) is now much easier.

      Additionally, we’ve made the Android experience better and added improvements to the feel of the interface.

      Let’s explore all these exciting updates and more.

      Windows Azure AD (Entra ID) Integrated Enrollment Support

      Entgra UEM 6.0 gives you a seamless way to enroll your Windows devices with Azure AD (Entra ID) Integrated Enrollment. A streamlined,  efficient enrollment process supports  Azure AD registered and joined Windows devices. 

      Key highlights:

      • Enable COPE Enrollment: It’s not just for BYOD (Bring Your Own Device) devices anymore. This new feature empowers organizations to enroll Windows devices in COPE (Corporate-Owned, Personally Enabled) mode, catering to diverse enterprise device deployment needs.
      • Bulk Device Provisioning: You can enroll devices in bulk, making it an ideal solution for large-scale enterprise implementations. Perfect for large-scale deployments, this feature gets your devices up and running quickly, saving time.
      • Easy Account Access: Windows Azure AD enrollment lets you use your Microsoft Azure AD account credentials for device enrollment. This not only simplifies the enrollment process but also ensures a secure,  standardized authentication method for device provisioning.
      • Seamless User Provisioning: In addition to device provisioning, Windows Azure AD enrollment ensures the smooth setup of the corresponding Azure AD user on the Entgra UEM server. This ensures a synchronized and unified user management experience across Azure AD and the UEM server.

      Windows Bulk Enrollment Made Easy With PPKG

      Set up your Windows devices remotely by deploying configuration settings for the entire enrollment process using Provisioning Packages (PPKGs).

      Key benefits:

      • Bulk Enrollment Convenience: Administrators can enroll Windows devices in bulk, streamlining the deployment of device configuration settings for a large number of devices. This addresses the need for a scalable and efficient enrollment solution.
      • Flexible Enrollment Modes: The new PPKG enrollment feature supports both BYOD and COPE modes. This flexibility enables organizations to adapt the enrollment process based on their specific device deployment requirements.
      • Azure AD Integration: Organizations can use Azure AD bulk tokens to create provisioning packages, enabling bulk enrollment of devices in COPE mode when applied during the Out of Box Experience (OOBE). This integration ensures a secure and standardized method for provisioning devices within the Azure AD ecosystem.
      • Creation with Windows Configuration Designer: To utilize this powerful feature, administrators can create provisioning packages using the Windows Configuration Designer tool on a Windows device. This tool facilitates the creation of customized packages tailored to the organization’s specific enrollment needs.

      Group Policy Support for Windows

      Execute group security and application settings effortlessly across Windows devices. This feature brings a level of familiarity to UEM server administration, resembling the well-known group policy application process in Active Directory environments.

      It provides access to configure 200+ Group Policy Administrative Templates (ADMX policies) for Windows PCs. Administrators can control and apply configurations effortlessly via the Entgra UEM console, aligning with the organization’s specific requirements. They can easily set rules for security parameters, app permissions, and other device settings, ensuring a consistent experience across all enrolled devices. 

      The configured policies are then applied across all enrolled Windows devices, consistently enforcing the specified rules for security, applications, and device settings.

      Conditional Email Access (CEA)

      Entgra UEM 6.0 supports CEA for Microsoft’s Exchange Online mail server – giving you a range of advantages.

      • Enhanced Security: Only devices signed up with Entgra UEM can access corporate mailboxes. This makes sure no random devices can look at sensitive corporate information.
      • Automated Compliance: Admins can force all device owners who have not enrolled their devices with Entgra UEM to enroll them at the earliest. This ensures that all devices following the company’s rules can access work emails, keeping everything safe.
      • Grace Period Flexibility: Admins can set a grace period for devices to enroll them in the UEM console. Within this period, devices can freely access work mailboxes. If a device owner fails to enroll the device on Entgra UEM even after the grace period expires, mailbox access from that device will be blocked. This gives device owners some flexibility before any strict rules are enforced.
      • Targeted Access Control: Whether you want to apply these email access restrictions to the whole organization or just a specific group of devices, you can decide what works best for you.

      Other New Features

      Just in Time (JIT) Provisioning – Effortless Android Login with Microsoft Entra ID

      Entgra UEM 6.0 brings you Just-In-Time (JIT) provisioning for a seamless Android login, using Microsoft Entra ID. Users can easily provision their accounts through external identity providers via Entgra UEM for a smooth, efficient Android device enrollment process. 

      MS Exchange Online Support for iOS and Android

      Entgra UEM 6.0 introduces enhanced support for iOS and Android devices with the inclusion of MS Exchange Online support. Administrators can define and enforce required settings for enrolled devices by specifying managed configurations through email client apps.  This gives you a secure and hassle-free email and communication experience.

      Enhanced Logs for User and Device Activities

      This feature offers you granular details on user and device activities. Track modifications and user actions with this enhanced logging feature for a comprehensive view of activities within the UEM server. Soon, Entgra UEM will be introducing Kibana dashboards to improve the custom logs feature, providing administrators with a dynamic and visual representation of key events within the UEM server.

      Disenroll Multiple Devices Simultaneously

      Administrators have the power to disenroll multiple devices simultaneously, streamlining the device management process so that you can save time and manage enrolled devices efficiently. 

      UI/UX Improvements

      Explore the remote session file system feature with ease through a guided tour. This enhancement simplifies the navigation process during remote file-sharing sessions. You can also tailor your device listing page to your specific needs by customizing columns. This enables you to display the most relevant information at a glance.

      Watch our screencast to learn more about these features.

      Take advantage of our 14-day free trial to explore these features more and test their capabilities. For a comprehensive understanding of all the features and functionalities of Entgra UEM 6.0, check out our updated documentation here. Your feedback and insights are indispensable components of our product improvement process. Contact us to share your ideas and suggestions with us.

      Stay ahead with Entgra UEM.

      Introducing Entgra UEM 6.0: A Hassle-Free Device Management Experience for Windows Users Read More »

      Entgra UEM 5.3: Improving Your Search Functionality, Hierarchical Grouping for Better Device Organization, UI Changes, and More Updates

      Device management, Endpoint security, News, Product capabilities, UEM / / / , ,
      mobile device management solutions entgra-Entgra 5.3 op1.1 1
      Entgra UEM 5.3
      Entgra UEM 5.3

      Unified Endpoint Management (UEM) with Entgra UEM is all about making your device management super smooth, your admin tasks hassle-free, and your app management easier. 

      Entgra UEM 5.3, the latest version of Entgra UEM, is now ready for exploration. 

      This release introduces several dynamic updates that focus on enhancing search capabilities and streamlining group management. Furthermore, you will discover additional improvements on personalized access control and the visual experience.

      Enhanced search functionality

      The improved search functionality feature makes it easier to find and manage your devices, apps, and policies. You no longer have to dig through endless lists or struggle to locate a device, app, or policy. One quick search is all you need.

      These are the details of how this feature will help you:

      • Simplified device discovery: Say goodbye to endless scrolling and manual searches for devices. Enter a part of the username in the search bar on the device listing page and relevant devices linked to that user will appear. 
      • Seamless app search: The enhanced search functionality extends beyond just devices. Whether it’s part of the app name or the app’s status in the store or publisher portal, finding the apps you need is effortless. No more guessing which category an app falls into.
      • Instant policy retrieval: Looking for policies, too, is now much easier.  Simply input the policy’s name you’re after on the policy listing page and watch the results narrow down instantly.

      Introducing hierarchical grouping

      A more organized device grouping experience is now yours. The product enables you to adopt a hierarchical, structured approach to group and subgroup formation. 

      This is how this feature will benefit you:

      • Improved device organization: Admins can efficiently organize devices, mirroring the organization’s hierarchy with hierarchical grouping. This simplifies the process of locating and managing specific devices within the larger context of the organization.
      • Efficiency in management: By grouping devices in a hierarchical manner, admins can now apply policies and deploy apps at different hierarchy levels, streamlining management. Consistent updates are ensured across devices.
      • Heightened security: Hierarchical grouping lets you gain precise control over device permissions. You can assign specific policies or restrictions to groups and subgroups, safeguarding sensitive data.
      • Faster troubleshooting: Troubleshooting becomes organized. Identify patterns within groups for efficient issue resolution, improving device performance.

      Email notifications for SIM removal

      We all know that staying informed about any changes to your devices is crucial. Entgra UEM 5.3 introduces email notifications for SIM card removal to ensure that you’re always in the loop. 

      You can be at ease knowing you’ll be instantly notified when a SIM card is removed from an enrolled device.

      mobile device management solutions entgra-unnamed
      Entgra UEM 5.3: Improving Your Search Functionality, Hierarchical Grouping for Better Device Organization, UI Changes, and More Updates 41

      This feature is important because:

      • Strengthened security: These notifications let you detect suspicious activity or security breaches promptly. Proactively secure your devices from unauthorized access.
      • Real-time monitoring: No more manual device checks for SIM card changes. Automated emails keep you informed without constant intervention, saving time.
      • Swift action: Immediate notifications enable quick response to unauthorized SIM card removals. This proactive approach minimizes the potential impact of any security incidents and maintains the integrity of your device fleet.

      Specifying app visibility based on user roles

      Admins now have the ability to precisely dictate which user roles can access specific apps during publishing. This ensures a user-centric app experience, restricting sensitive or specialized applications to authorized personnel only. With this feature, you can fine-tune your app distribution processes to deliver apps to the right users at the right time

      These are the advantages of controlling app access based on user roles:

      • Fortified security: Limiting app visibility ensures that confidential resources are only accessible to authorized individuals, reducing unauthorized usage.
      • Streamlined workflow: Role-specific apps optimize workflows, boosting employee productivity by providing tools aligned with their roles for their specific job functions.
      • Customization and agility: App access tailored to roles aligns with unique organizational needs and structures, enhancing flexibility and adaptability.

      UI improvements

      Iconic app recognition

      Identifying apps can be tough if icons are generic or mismatched when encountering diverse apps on multiple devices. Entgra UEM 5.3 changes this by attaching fitting icons to apps, enabling instant recognition.

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      Entgra UEM 5.3: Improving Your Search Functionality, Hierarchical Grouping for Better Device Organization, UI Changes, and More Updates 42

      Key highlights of this feature are:

      • Instant recognition: No more confusion over apps with vague or mismatched icons. Each app now features its own fitting icon so that you can find it easily.
      • Aesthetics and usability: This feature redefines navigation and usability, improving the overall appearance and thereby your UX.
      View device groups

      Users can now effortlessly spot the groups assigned to a device with a single device view. Presented in a user-friendly interface, this feature offers a straightforward, coherent understanding of your device fleet for better organization and management.

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      Entgra UEM 5.3: Improving Your Search Functionality, Hierarchical Grouping for Better Device Organization, UI Changes, and More Updates 43

      Thank you for taking the time to read about the exciting features of Entgra UEM 5.3. To learn more about each feature’s functionality, read the product documentation.

      Ready to dive in deep? Experience Entgra UEM—just give it a go via our Try-It-Now feature.

      As always, we encourage you to contact us if you have any comments or suggestions. 

      Entgra UEM 5.3: Improving Your Search Functionality, Hierarchical Grouping for Better Device Organization, UI Changes, and More Updates Read More »

      App Management Made Easier: Using Entgra UEM For App Lifecycle Management

      Device management, Product capabilities, UEM / / / , , , ,
      mobile device management solutions entgra-onur binay Vx7LZINQ1gY unsplash
      mobile device management solutions entgra-onur binay Vx7LZINQ1gY unsplash
      Photo by Onur Binay on Unsplash

      We all know Unified Endpoint Management (UEM) solutions provide comprehensive end-to-end Mobile Application Management (MAM) capabilities for businesses. You can effortlessly manage and monitor apps on multiple mobile devices from one central place.

      Application Lifecycle Management (ALM) is one of the core features of UEM when it comes to mobile app management. At Entgra, we understand the challenges of managing app lifecycles and have developed a cutting-edge solution that takes the complexity out of the process, making things easier and user-friendly for you.

      Entgra UEM provides ALM capabilities. In this blog, we will explore these capabilities in detail to highlight how they simplify app lifecycle management stages and enhance the overall management experience.

      Before you begin: What is ALM?

      ALM is the process of managing the entire lifecycle of applications deployed on your endpoints. 

      It enables you to manage the lifecycle of an app from its inception to retirement. You can ensure they are installed correctly, monitor their performance, and update them without causing any inconvenience to your end users. Your team members can collaborate at each stage of the app lifecycle, facilitating real-time updates.

      Entgra’s approach to ALM 

      The ALM feature in Entgra UEM is comparable to having a personal assistant for your apps. You can manage your applications from start to finish within a centralized platform. It covers everything from creating and deploying apps to updating and retiring them.

      Let us take a brief look at the entire ALM process.

      mobile device management solutions entgra-Untitled Diagram
      The basic process of ALM

      Admins can create their apps via the Entgra app publisher.  Once you create an app, it automatically comes with its lifecycle. From this point onwards, you are able to oversee and manage each stage of the app’s lifecycle.

      Now let’s delve further into each stage. 

      • Created – Suppose that you want to create a specific corporate app exclusively for your employees. Once you create this app, it belongs to the first stage of the app’s lifecycle. Now you have full control over each stage of the app’s lifecycle.
      • In-Review – This stage is entirely for accurate and secure app publishing. You can review your app thoroughly and determine whether the app is suitable for publishing in the app store. In this review process, you can add the app to a “Rejected” stage if it detects any fault in the app or if it is not in compliance with company policies.
      • Approve – After reviewing the app with the necessary parties, you can approve it for publishing.
      • Publish – Publish the app in the corporate app store. The app will only be visible in the app store after it completes this process. There is an additional perk. Even after publishing your app, you can change its status.
      • Block – You can block an app for a certain period of time either to publish or deprecate at a future date.
      • Deprecated – These are the outdated apps that no longer suit your app store. In both cases, the app will be hidden from your app store automatically to prevent installations.
      • Retired – Eventually, you can retire your apps. You can terminate the app’s process at this stage since this is the final stage of an app’s life cycle.

      Fast-tracking app publishing

      The latest version of Entgra UEM has made app publishing even faster and more convenient. 

      You can save and publish an app in a single step. This eliminates the need to follow all the lifecycle stages manually. This is particularly useful in scenarios where it is not necessary for a user to complete all the lifecycle stages.  

      Within the app creation step, admins can decide whether they want to publish the app or not at the same time. If you want to publish the app, it will be published in the app store immediately without any review.  This denotes that you can directly transfer the app from the “Created” stage to the “Published” stage of its lifecycle. 

      mobile device management solutions entgra-Untitled Diagram.drawio 1 1
      Enhanced ALM process in Entgra UEM

      This ALM feature helps to prevent UEM admins from making mistakes when managing any kind of app by providing clear, concise directions. As fantastic as this feature is, it is only available to users with appropriate permissions. You can control who has access to this feature as required to prevent any misuse. 

      At Entgra, we always strive to offer our customers the best possible UEM experience. Do browse through our blogs and documentation to learn all about our products and feature updates.  We even have an Entgra UEM evaluation option available for new and trial users.
      If you have any questions, we’re here to help. Feel free to reach out to us for assistance through the Entgra support portal.

      App Management Made Easier: Using Entgra UEM For App Lifecycle Management Read More »

      Streamlining Device Management With Entgra UEM: Trigger Operations Simultaneously Across Your Device Fleet

      Device management, Product capabilities, UEM / / / , , ,
      mobile device management solutions entgra-daniel romero 73tFTwOrKPg unsplash
      mobile device management solutions entgra-daniel romero 73tFTwOrKPg unsplash
      Photo by Daniel Romero on Unsplash

      Did you know Entgra UEM has a feature that enables you to trigger operations simultaneously in device groups?  Thanks to this feature, you can execute multiple commands across a group of devices all at once with a simple click.

      We will discuss how this feature saves you time and resources, making device management more efficient.

      Say goodbye to manual device-by-device actions

      As an IT administrator, you no longer have to perform repetitive tasks on individual devices manually. You can now centralize device management with Entgra UEM. 

      Our UEM feature gives you the ability to group devices together based on various criteria such as their operating system (OS), enrollment mode, location, or any other specific need. This flexible grouping mechanism allows for a more tailored approach to device management.

      Once your devices are organized into groups, you can effortlessly trigger desired operations and apply them simultaneously to all devices within the group. There is no necessity to perform tedious, repetitive tasks on individual devices; instead, you can experience the efficiency of executing commands across multiple devices in one go. 

      Unlocking hidden perks

      • Enhanced security and compliance

      With this feature, you can take immediate action across a specific group of devices. Whether you are locking devices, changing lock codes, clearing passwords, or performing enterprise wipes, you can swiftly mitigate security risks and address policy violations, keeping your organization protected. If you have a large device fleet, this will be especially helpful.

      • Efficient deployment of updates and applications

      Deploying applications or pushing updates to a large number of devices can be a tedious task. Entgra UEM simplifies this process by enabling you to upgrade the firmware across device groups simultaneously. This ensures seamless application availability and software updates, boosting productivity and reducing manual effort.

      • Remote troubleshooting and support

      Imagine an IT support team responsible for troubleshooting and resolving issues across a diverse device fleet. You can now support personnel remotely to trigger actions such as reboot, file transfer, or device information retrieval across a group of devices simultaneously. This streamlines the support process, reduces downtime, and improves end-user satisfaction.

      • Bulk actions for device configuration

      Trigger operations such as ringing devices, sending messages, applying configurations on apps, or muting devices in bulk, ensuring uniformity and ease of management. This capability enhances operational efficiency and reduces configuration errors.

      Check out this short video to learn more about how effortlessly this feature works:

      Entgra UEM empowers your organization’s productivity by offering you extensive Mobile Device Management (MDM) features.

      Visit our product documentation to learn more. We invite you to experience the capabilities of the latest product version, Entgra UEM 5.2, with our Try-It-Now feature.
      If you have any questions or require assistance, please do not hesitate to contact us via our Entgra support portal.

      Streamlining Device Management With Entgra UEM: Trigger Operations Simultaneously Across Your Device Fleet Read More »

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