EMM

Post-Pandemic Business Revival: Where Are We Headed?

Photo by Alec Favale on Unsplash

The effects of the COVID-19 pandemic continue to loom over us. With hopes of opening countries and returning to normalcy, we take one step forward, only to fall back two, with tightened masks. It surely will be a while before life as we once knew it can be restored.

Thrust with incertitude at all levels from economic subsistence, vocational hardship, healthcare exigencies, and the unpredictability of life in general, our core existential strategy for the last two years has primarily been inclined towards that of basic survival centered around us as individuals, our close-knit families and communities, and the associated temporal assets. The pandemic epiphany has brought about drastic changes in our lifestyles, calling us to revise our priorities with a new reality check in life. 

For business enterprises, this is bad news and has been so for the past two years. 

The Trending Story In Numbers

As with every historical industrial revolution, the effects of the pandemic will shape the economic trends for the future. Unsurprisingly, there will be an evident increase in remote working. A recent Gartner poll found that 48% of employees will likely work remotely at least part of the time after COVID-19 compared to 30% before the pandemic. Similarly, the McKinsey Global Institute estimates that more than 20% of the global workforce could work the majority of its time away from the office – and equally importantly, be just as effective. A consequent HR trend analysis by them indicates that 32% of organizations are replacing full time employees with contingent workers as a cost-saving measure. Prepped up for this, in a recent Gartner poll, 90% of HR leaders said employees would be allowed to work remotely even once COVID-19 vaccines are widely available.

As indicated by these statistics, we have embraced what worked well from the pandemic and are progressing forward retaining the lessons learned. There’s no going back now. Digitally enabled productivity gains have accelerated the Fourth Industrial Revolution powered by technology and defined by operational models that survived above the pandemic predicaments. 

Remote Working or the ability to Work From Anywhere (WFA) is clearly here to stay. So is the hybrid work model as has been discovered in a recent HR trend analysis by Gartner.

Accordingly, the most favorable operational model driving business transformations in the predictable future is that of the Hybrid Work model where employees interact with each other with a mix of distributed, co-located premises synchronously, and/or asynchronously.

Future of Hybrid Working – Gartner

Your employees are now empowered with the choice of how best productivity is accomplished – your job is to ensure they are sufficiently equipped to do so. 

Are We Ready? Fitting Device Strategy for Your Ecosystem

Managing a digital ecosystem of disparate devices on different platforms can be quite a challenge. Even more so are the conundrums involved with the smooth operation of digital systems whilst being caught unawares by the virus. It is therefore imperative that we make the most of what we have for continued existence of operations under the prevailing constraints.

In one of our recent undertakings, we set out to empower public field officers by helping them digitize their routine tasks. Whilst managing to effectively map the skill sets to devices and the appropriate technology during the project, we also analyzed and outlined how the government administrators in Sri Lanka can benefit from a centralized strategy to monitor and manage the devices deployed in the field. 

Ideally, a complete device strategy is woven around the business requirements of the enterprise, its device engagement criteria, product building, operational efficiency, scaling potential, and the extent of available technical support. Value creation from a long-term perspective and sustainability of device deployment with integration are vital aspects to be considered for a productive device strategy. 

With our varied Mobile Device Management (MDM) solutions and Internet of Things (IoT) technologies, Entgra can help you formulate the most fitting strategy for your enterprise. Our recommendations precede a comprehensive analysis of your device specifications, their functionality and configurations, defined ownership and administrative policies, pre-work device check, monitoring and their distribution,  complete with a pilot run on device deployment in the field.  As part of our assistance in managing your ecosystem, we will also help you with App development, identity and access management (IAM) and storage options. 

Resilience and Agility: The Way Forward

Resilience, in enterprise terms, is a measure of your ability to swiftly adapt to disruptions while maintaining continuous business operations and safeguarding your employees, assets, and overall brand equity. Resilient organizations are better able to respond and correct their course quickly with changes. 

Faced with the adversities introduced by the pandemic, enterprises that are actively taking measures to optimally tackle the changes are positioned with a competitive edge to be able to progressively move forward retaining most of their strength in vying to make the most of the situation. 

Building a more responsive organization in terms of infrastructure and operational flow to increase agility and flexibility with room for flexing is therefore of utmost importance. This in turn translates into facilitating seamless workflows and remote working environments against a backdrop of changing and evolving technology usage, both by organizations and individuals. 

Entgra offers you a single platform for device integration with comprehensive endpoint management capabilities where you are able to expose devices as APIs securely with identity federation for managing human and device identities. Enabling custom integrations with broad built-in capabilities, and for developing end-to-end applications, our secure, customizable platform can manage all types of devices and applications. Complete with device and endpoint data analytics for systematic decision making, our IoT platform together with our Enterprise Mobility Management (EMM) solutions will enable you to remain resilient, relevant, and flexible to respond to present and future changes.

Get in touch with us to learn more about how we can help you.

References

Understanding Entgra’s Enterprise Mobility Management Capabilities (Part 1)

A quick overview of our remote screen sharing and control features

Photo by Nubelson Fernandes on Unsplash

This blog is the first in an ongoing series that takes a look at the Enterprise Mobility Management (EMM) offered by Entgra. These blogs will provide a better understanding of how Entgra’s technology can help you manage and secure your devices, improve the performance of your employees, and increase business profits through seamless device management.

Show Me Your Screen

Imagine that your neighbor wants to work as a driver for Uber. Yet after registering with Uber, he encounters strange errors when logging into the app. Luckily for him, you are a support engineer at Uber. Your neighbor comes over and shows this problem to you. With a few clicks here and there,  you fix the problem for your friend and now he uses the app happily. 

Now imagine that a customer is experiencing an issue in another country. You cannot identify this issue over a call and you need to see what exactly the customer is doing to understand the problem. Unfortunately for you, the customer is not your neighbor to make both of your lives simpler.

But there’s a way around this problem. 

Entgra IoT Server, with its EMM features, provides remote screen sharing and control capabilities to tackle similar enterprise scenarios. If you have a set of field devices with a mission critical application on a set of enterprise owned mobile devices, you may want to know where these devices are and remotely troubleshoot in case there are issues that are hard to fix. Clear the app data and cache, reboot, reinstall the app, examine files from the app and in some cases, you may need to wipe the device to fix the problem. Your options here are to buy a very expensive remote control solution and install it on all devices or get a solution such as Entgra’s with remote control capabilities. 

Here’s a short video that illustrates how simple remote and access is: 

Under the Hood

When your devices are used in the field, you may initialize a remote session by clicking on the “connect to device” option on individual devices. This starts a web socket connection with the device and streams the device’s screen as a live feed. On top of this, we have written a custom keyboard that sends keyboard inputs to the device and types them in when needed. The mouse inputs are also sent in a similar manner which translates to click, drags or presses as commanded. The bottom line is that you have access to a complete remote login system via Entgra to manage and troubleshoot your field devices.

In our next blog, we’ll be taking a look at how you can work with files. You can learn more about our IoT, EMM, and Mobile Device Management (MDM) technology here. We’re always happy to hear from you, so drop us an email on contact@entgra.io to start a conversation with us.